We originally set out to be an AI meeting assistant. We built out this robust product in late 2019, and had a very hard time getting anyone to use it. The market for AI meeting assistants wasn't created yet, and we were far too small (with no funding) to create it.

In trying to acquire more users, I was posting answers in all sorts of blog posts, forums, support threads, etc. Most of them amounted to nothing. There was one support thread that I posted in, where someone was asking how to get a transcript from google meet. I told them they could do this with our product. Our answer got locked in as the accepted answer on the support thread, and we started getting ~5-10 users a day from it. Our product wasn't optimized for transcription, so most of the users came and left.

Eventually, we decided to re-build our product to better suit this google meet transcription crowd. That is when we released our current product Google Meet Transcripts, by Scribbl, which is a chrome extension.

We got our very first customer for a product that we've since retired, but they were a friend of a friend.

The first customer for our current product found us through the chrome store, ran out of credits, and upgraded. This was a few weeks after we put credits in place and was very satisfying.