One day at my old job, someone let an email from a very irritated customer fall through the cracks. Our boss was furious. It got me thinking, "why can't companies use AI to detect which customers need help now?". With this idea, I got to work.
GoDesk is a SAAS help desk that analyses every message your customers send. If it finds any that are irritated or angry they will be flagged, allowing you to move them to a higher priority queue. On top of this USP, it's also a very fast and pleasant help desk to use and less than half the price of Zendesk.
MicroFounder
How did you find your first customers?
David Lynch
I started off with placing a few ads on a site called Saashub - I got a trickle of interested people coming to my site through them. Then, I got to work on SEO.
I've read a lot about how SEO works over the years but was always too intimidated by how much there is to learn to actually get started. Once I stuck my toe in and saw the graphs start to move I felt a lot more confident!
